Peak Exchange Co.
Whistler, BC

Terms and Conditions for Peak Exchange Co.

Welcome to Peak Exchange Co.. These Terms and Conditions govern your use of our online platform (the "Service") and outline the rules and regulations for using our website located at Lorimer Road, Whistler, British Columbia, V0N 1B4, Canada. By accessing this website and using our services, you accept these terms and conditions in full. Do not continue to use Peak Exchange Co.'s website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

2. Use of Our Service

By using our Service, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Service. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Service.

3. Products and Services

We offer a range of outdoor sports equipment, including ski equipment, snowboard equipment, and winter apparel. Our services also include professional boot fitting, ski tuning and repair, and seasonal equipment rentals. While we strive to provide accurate product descriptions, pricing, and availability, we do not warrant that product descriptions or other content of our Service is accurate, complete, reliable, current, or error-free. All prices for products and services are subject to change without notice.

For seasonal rentals, specific terms and conditions concerning rental duration, deposits, damage, and return policies will apply and be provided at the time of booking or collection. Boot fitting, ski tuning, and repair services are provided by experienced technicians, and we aim for the highest quality of service; however, outcomes may vary based on equipment condition and usage.

4. Orders and Payments

When you place an order through our online platform, you are making an offer to purchase the products or services under these Terms. All orders are subject to availability and acceptance by us. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Payment processing will be handled securely through designated third-party payment gateways. We accept various forms of payment as indicated on our website.

5. Shipping and Returns

Shipping terms, including costs and estimated delivery times, will be detailed during the checkout process. We strive to dispatch orders promptly, but we are not responsible for delays caused by shipping carriers or events beyond our control.

Our return policy allows for returns of eligible products within a specified period from the date of purchase, provided items are in their original condition with all tags and packaging. Certain items, such as opened apparel or used protective gear, may be excluded from returns for hygiene and safety reasons. Please refer to our detailed Return Policy page for more information.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of Peak Exchange Co. or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Peak Exchange Co.. You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose any portion of the Service without our express written consent.

7. User Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities that occur under your account or password.

8. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Peak Exchange Co., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: